Terms & Conditions



For individuals:

  • The passport
  • Driver’s license
  • Minimum driver age – 18 years
  • Debit or Credit card (with Name of a main driver mention in car rental agreement)

For legal entities:

  • Registration certificate
  • Power of attorney from the organization to sign the contract HERE.
  • Extract from the trade register
  • Passport and rights for an employee admitted to driving a car


  • Includes technical inspection,
  • Compulsory insurance (PZP),
  • Emergency insurance
  • Vignette for toll roads in Slovakia.
  • The rental price does not include fuel costs, paid parking and fines.


  • The car is rented for a period of at least 24 hours.
  • The Lessee is obliged to return the car to the Lessor with all accessories and documents, fully loaded, in good working order, in accordance with the condition recorded in the report at the time of taking the car from the Lessor, in a clean interior and exterior surface, taking into account natural wear and tear. If, upon return, the external condition of the car makes it difficult to inspect it, the inspection is carried out only after washing.
  • The lessee takes over the vehicle with a full tank and is obliged to return it with a full tank.
  • If the renter returns the car with a delay of more than 2 hours on the day of the end of the rental period, the delay is paid as an additional day.


All vehicles have compulsory insurance and emergency insurance.

Basic accident insurance (CDW) and extra accident insurance (SCDW) do not cover damages caused as a result of a breach of the following conditions:

  • All vehicles have compulsory insurance and emergency insurance.

  • Basic accident insurance (CDW) and extra accident insurance (SCDW) do not cover damages caused as a result of a breach of the following conditions:

  • Damage caused intentionally or as a result of gross negligence on the part of the driver.

  • Damage caused by a driver who was under the influence of alcohol, stimulants or sedatives or was unable to drive safely.

  • Any damage to the interior.

  • Damage that is caused in places where the vehicle must not be driven (ford, lake, snow blockages, etc). When the driver is forced to leave the main road due to a road repair, the insurance compensates the damage.

  • Loss / dislocation of keys in the vehicle.

  • Loss of documents.

  • Using the wrong type of fuel.

  • Tire damage.

  • Theft of the car with documents and/or keys inside.

In the event of one of the above situations, all losses are subject to compensation by the Lessee.

In case of non-reimbursement of losses caused to the Car or third parties (their property, health, passengers) by the insurance company, when the refusal to provide compensation is due to the action or inaction of the Lessee, the damage caused to the Car, third parties (their property, health) shall be reimbursed by the Lessee.

The Lessor is not responsible for the damage caused by the Lessee to third parties who have suffered during the entire period of the Lessee’s possession of the Car.

In case of any incident, any loss, any damage, the Lessee must submit an act drawn up in accordance with the procedure established by law, as well as satisfactory information about other parties, participants in the incident or witnesses. The landlord is not authorized to accept claims submitted by any person.

In case of violation of the terms of the lease agreement, all losses incurred by the Lessor are subject to compensation by the Lessee.


The lessee is obliged to inform BARKRO about the trip abroad and the destination of his trip. It is forbidden to travel outside the EU with our cars, including Romania, Albania, Serbia, Montenegro, Bosnia and Herzegovina, Turkey, Bulgaria, Ukraine, Russia, Belarus, Moldova and Macedonia.

In the territory of these states, SCDW insurance coverage does not apply, and in the event of an insured event, the lessee pays a co-payment depending on the class of the vehicle. In the countries listed above, the amount of co-payments and advances is twice the amount originally set. When crossing the border with the above countries, without the consent of the lessor, a fine of 100 euros is provided.


The renter can cancel a reservation paid in full or in part no later than 48 hours before the start of the rental without paying a penalty. If the booking is canceled less than 48 hours before the start of the rental, a fee of 50 EUR or the whole price of rental if value is lower, will be charged.

You can change your booking by calling +421951245740 or info@barkro.com. 

These terms and conditions are abbreviated information of the “general terms and conditions”, complete information can be viewed HERE.

Current prices for cars, additional equipment, fines can be found HERE.

If you have any questions, do not hesitate to contact us by:  info@barkro.com or +421951245740

In case you have booked a car with a broker, the conditions may be different, In this case visit the broker’s website to find out the exact conditions or ask us by email or phone.

   To pickup a car, don’t forget: 

     Valid identification document, it can be ID or passport. 

     Valid driving license for every driver mentioned in rental agreement (Driving licenses in digital or electronic format will not be accepted).

      Credit card with the name of general driver 
            * For same car classes debit CARD is acceptable 
            * Please ensure your credit / debit card is valid abroad, if not, another means of payment will be required. 
            * If one of the adove documents is not provided, the Lessor reserves the right to reject signing the rental agreement and to demand payment of a fine of 50 EUR or rental price if it is less.